OR Business Management Conference

The OR Business Management Conference is again a part of OR Manager Conference. 

OR business managers and others involved in the business management of the OR will find a special track with a preconference seminar, breakout sessions, and networking opportunities relating to your interests.  Come with your clinical director and view the extensive exhibits.

OR Business Management Track

Wednesday, October 24

8:30 a.m. - 3:00 p.m.

Preconference Seminar:  A Roadmap to Lean in the OR

Jerry W. Henderson, MBA, RN, CNOR, CASC
Associate Vice President, Perioperative Services
LifeBridge Health/Sinai

Gerard Leone
Principal Lean Hospital Practice
Leonardo Group Americas, LLC

Lean is gaining acceptance in hospitals across the US. But often Lean raises the guard of staff members who may feel threatened by the idea of doing more with less. Lean practitioners may contribute to this resistance by setting the wrong expectations of performance with little emphasis on the cultural aspects of a Lean hospital.

The speakers will present Lean principles and tools for the perioperative department within the context of necessary change to fully embrace Lean. They will use mini case studies involving preference cards, anesthesia room, simulation, and internal and external changeover steps in the OR.

The session will be divided into sections with lecture, case studies, and hands-on simulation games. There will be an open discussion on the value of Lean for perioperative services and how to become a Lean OR.

Thursday, October 25

10:45 a.m. - 12:00 p.m.

Developing a Business Scorecard

Brian A. Dolan, MHSA, RHIA, CHDA, SSGB
Director, Business Operations, Perioperative Services Administration
The University of Kansas Hospital

Surgical services have been developing scorecards to track and measure their progress in meeting efficiency benchmarks. It is important to understand what is required to develop a business scorecard that will deliver the information you are expecting.

Dolan, an experienced business manager in surgery services, will walk you through the process of designing the scorecard, communicating the results, and reevaluating the content. He will discuss how to identify value in your metrics and how to build a balance of measures to complement your priorities and strategic plan.

Reevaluating the scorecard content on a regular basis and appropriate communication of the information on the card is as important as the initial development. You will see samples of scorecards that can be implemented in any organization.

2:00 p.m. - 3:15 p.m.

Taming the Charge Master

Keith Siddel, JD, MBA
Health Revenue Assurance Associates

The OR is one of the highest users of resources in any hospital. It is critical that the OR charging methodology be well thought-out and accurately implemented.

Charges issued in the OR must provide appropriate reimbursement to the hospital for professional and nonprofessional labor and benefit costs, supply costs, and other direct and indirect costs required to provide a high quality, safe, and appropriate surgical service for patients.

Siddel will explain how OR time should be structured, how to recover costs for equipment, and how Medicare determines implant costs. He will discuss whether supplies should be managed and charged locally or system-wide.

You will hear the debate as to whether to bill for all supplies in the OR and many more pertinent charge master topics.

Friday, October 26

8:00 a.m. - 9:15 a.m.

Successfully Managing the OR Revenue Cycle

Keith Siddel, JD, MBA
Health Revenue Assurance Associates

Historically, the OR staff believes it is a long way from the OR to the business office. In reality, the success of generating and collecting revenue from patients’ stay is linked to what the OR team does or doesn’t do. While patient care will always be the highest priority, it has increasingly become important for the OR staff to focus on revenue-cycle management.

Understanding the revenue process helps OR managers improve health care charging practices and enables them to make informed policy decisions. Integrating the knowledge of the revenue cycle processes can improve reimbursement and compliance with reporting requirements while reducing payer denials and decreasing rework..

You will learn about the ability to charge for extended recovery room time, preoperative time, the difference between bundled and nonbillable items, medications that can or cannot be billed, and many other important OR revenue topics.

9:30 a.m. - 10:45 a.m.

Partnering with Vendors

Donna Via, MSN, RN, CNOR
Administrator, Perioperative Services
University of Virginia

Any journey starts with planning, and in this case the planning is the contract to do business with a company and its representatives. The University of Virginia uses this time to sit down with vendor representatives and talk about the rules of engagement, which include perioperative services as well as supply chain and contracting.

At this time, details about the price the facility is willing to pay for a product, and what support and education are expected to be provided. In addition, behavior expected from the vendor representatives when they are in the facility is discussed.

The speaker will share details of the process they use to partner with vendors. She will share tools for monitoring the process and describe the swift action that takes place if policies are not followed. She will share the web-based comprehensive new device request form they have developed, which also includes a training assessment tool that guides the educational efforts related to new devices.

Click here to view the entire OR Manager Conference Program.